A number of people have complained about the GPS signal on the Transformer Prime tablets and it has gotten to the stage that some people felt so annoyed by it that they contacted ASUS directly and this is what they had to say:

Dear Valued Customer,

Thank you for contacting ASUS Customer Service.

The ASUS Transformer Prime is made from a metallic unibody design, so the material may affect the performance of the GPS when receiving signals from satellites.

Please note that this product is not a professional GPS device and signal performance can be easily influenced by factors including, but not limited to: weather, buildings and your surrounding environment.

Please understand there are some limitations when using the GPS function.

Some scenarios you may encounter when experiencing weak GPS performance:

1. Using the GPS while traveling in a car: The roof of a car, the insulation, bridges and other factors can affect signal reception.
2. High density areas with large buildings and structures that can block line of sight communication with GPS satellites.

Right there, the Asus rep confirmed what has been thought all along. Yes he does point out that this is not a professional GPS device nor is a Samsung Galaxy S II but the GPS on that works fine. The GPS works from a technical standpoint if you wait long enough to get a signal lock but it does not work for practical uses. You can use it to navigate from your front door to a mailbox but not from your house to a job meeting. We were mislead by Asus. So now we ask you Asus what are you going to do to fix this? We as customers value all parts on a device we bought to work and when it doesn’t that’s when you need to step in and fix it.

Thanks to BixBix78 he has provided us some interesting pictures. Look at the sensor list on the Transformer Primes Specification Website.

Before

After

Hey Asus where did the GPS go?

What are your thoughts?

Many thanks to Mark for sending this in to us.